Work
I am currently a Lead Product Designer working at Automox (Cybersecurity SAAS platform)
*To view my current work, please email me at lrdawkins13@gmail.com
Designs
SAAS • Apps • Websites • Emails • Accessibility • Leadership
Agent UI
• SAAS •
Project for Automox where we investigated a user complaint of our IT software causing random reboots on their employees computers. Our solution turned out to be different than what our users “asked for.”
This case study is locked, please email to view
Dynamic Tagging
• SAAS •
This was an Automox project where we changed an entire core functionality of our project from allowing users to create dynamic groups based on tags instead of static groups.
This case study is locked, please email to view
Worklet Catalog
• SAAS •
A project that helped categorize ‘Worklets’ - a type of pre-made shell script for users to accomplish actions on an employees computer (ex. IT installing Gmail).
This case study is locked, please email to view
Check out my leadership documents
Processes • Direct Reports • Career Matrix’s • Internal documentation
Sparq App
• Mobile App •
Sparq is a mobile app for internal employees at United Health Care. We integrated with several internal departments within the company.
This case study is locked, please email to view
Best Buy
• Email •
Best Buy is an American multinational consumer electronics retailer that was looking to improve their customer experience with emails and SMS text.
This case study is locked, please email to view
America’s Health Rankings
• Website •
For three decades, America's Health Rankings has provided an analysis of national health on a state-by-state basis. (A foundation part of United Health Group).
This case study is locked, please email to view
Optum Usability Testing
• Usability Testing •
Optum is committed to making health care work better, leading the way to better experiences, better health, and lower costs.
This case study is locked, please email to view
Farmer CPA
• Website •
Farmer CPA is a growing business that needed a brand & website that showed their unique capabilities
This case study is locked, please email to view
ClaimAid
• Website •
ClaimAid provides national healthcare coverage that support Hospitals & Healthcare Facilities, Schools, and part-time workers who work for corporations.
This case study is locked, please email to view
Trestle
• Website •
Trestle is a Speech Language Pathology business that supports children, and adults with any language, orofacial myology, occupational therapy, or physical therapy needs.
This case study is locked, please email to view
Accessibility
• Accessibility •
Accessibility is universal design, which is crucial to anything that is designed in this world. It needs to be accessible to all users.
Design Challenges
Design Critique: Hopper
I did a quick design critique of a mobile app called Hopper. It is a quick insight into my design process. Feel free to reach out for the full presentation!